Human Factors Engineer

I help teams see what they might miss in medical device design

Because I trained as an artist before I trained as a scientist.

My journey from artist to UX researcher to Human Factors Engineer taught me to see through users' eyes. Now I apply that empathy to life-critical healthcare technology—where understanding users isn't just good design, it's patient safety.

Kennedy DeSousa

A Different Path to Human Factors

My path from CalArts to DePaul's MSc in HCI wasn't traditional—but it gave me something I use every day: the ability to see a device through the user's eyes before a single study participant walks into the lab.

Experience at

Insulet
J&J
Sony
Apple
Samsung
My Journey

From Fine Arts to FDA Compliance

Chapter 1

The Artist

Started at CalArts, learning to see the world through users' eyes. Design thinking became my foundation.

Chapter 2

The Researcher

Earned my MSc in HCI from DePaul. Added scientific rigor to creative intuition. Led UX at SDXD, growing community from 2,500 to 5,000.

Today

The Engineer

Now at Insulet, applying both art and science to life-critical medical devices. Where empathy isn't optional—it's patient safety.

How I Think

Every medical device is a conversation between the system and the user. My job is to make sure the user wins that conversation—especially when the stakes are highest.

Core Expertise

Usability Engineering

IEC 62366-1 compliant formative and summative studies for medical devices

Regulatory Compliance

FDA Human Factors guidance, ISO 14971 risk management, and EU MDR requirements

Human-Centered Design

User research, task analysis, and iterative design validation

Experience

I

Insulet Corporation

Associate Human Factors Engineer

2024 - Present

J

J&J MedTech

Human Factors Engineer Co-op

2024

D

DePaul University

MSc in Human-Computer Interaction

2022 - 2024

S

SDXD

Head of User Experience

2020 - 2022

S

Sony Electronics

Senior Human Factors Engineer

2022

A

Apple

2D Analyst

2015 - 2016

Let's make healthcare technology more human

Every usability improvement in a medical device is a patient who can focus on living their life, not struggling with their treatment. I'd love to help your team create that experience.